Funnily enough my car was parked outside a Commercial Garage last week having an engine management fault sorted when a lickle old dear reversed into it.
I haven't had an Insurance claim in many, many years but I have lost count of the numerous nonsensical E Mails and Texts from both mine AND her Insurance Company Agents.........one suggesting my car might be a 'total loss' because of it's age (2007), without actually seeing the minor dent she inflicted, and when I asked her Agent for a 'Local Repairer' he arranged for a Garage which is 10 miles away and which is really difficult to get to using Public Transport. Do Schools no longer teach Geography ? After another long protracted bout of tooing and froing' they said I could use a 'Local Repairer' - of which there are many within walking distance of my home ! Their kind offer of a Hire Car was great but I don't need one and don't see any sense in bumping up the total cost of the claim - even if the Agents are keen to do so !
All this costs MONEY. The Agents for my Insurer and the Agents for her Insurer seem to home in on milking the system for all it is worth which is why our Premiums are so expensive......it pis*es me off no end when somebody says they are working for the XYZ Insurance Company when they are actually employed by another Company - whose sole objective is to screw somebody else out of as much dosh as they can get ! Rant over !