Author Topic: Classic Motorcycle Concept (CMC)  (Read 617 times)

Offline Lobo

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Classic Motorcycle Concept (CMC)
« on: September 27, 2014, 03:28:05 AM »
These guys have hacked me off ...

Couldn't believe my luck when I found they stocked (1) Genuine part handlebar pipe for my K2: part # etc all correct. Ordered it, & PayPal deducted immediately.

5 days later email confirmation of 'Order Complete'
4 days later computer generated email to say Paypal account refunded full amount... no explanation

Contacted them via the supplied email address.... "email returned due address not valid"

Went back to home page, and via that "Contact us" box asked for an explanation, and gave him 7 days for a reply, after which I'd post here...

Reply... when we came to ship the part we saw it is covered in rust, so no longer for sale, but we have pattern parts in stock"
Called their bluff, but also genuinely responded; "no worries, send it on at a reduced price & I'll get it re chromed myself"

No reply.... resent 2 days later,
No reply...  I give up.

So, I'm not out of pocket, but bloody angry at such practices / them taking my cash for 9 days over a part I guess they never had.

Sadly, it's not an uncommon practice, and not the first time (for me); but they're too now off my list.

Cheers,
Simon

 

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