I started with a free Dropbox account yonks ago and quickly needed more storage particularly hosting the manuals etc on here.
Everything worked OK until I ditched my local internet provider (KCom) and I lost my old email address.
I forgot to change over my email address to my new Gmail one and they keep asking me to verify my account by sending an email with a pass-code to my old email address which I no longer have access to, before I can log in again.
Despite moaning to them and the case being escalated because I threatened to cancel my subscription (£120 p.a.) if they don't sort it out and plaster their inadequacies all over social media, they won't allow me access to my account until I provide them with data I don't remember ... like 'the last file you uploaded' and 'exact joining date' etc. They refuse to send me a texted code like any other provider such as Lloyds Bank or HMRC do. I even sent them copies of proof of payment by PayPal for each moth but still they refuse to give me access to my account.
Anyone else have problems ? Suggestions?
Luckily I can access my Honda data by coming on here and using my Dropbox links ... ludicrous !
