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General => Site Feedback / FAQ / How to... => Topic started by: SteveD CB500K0 on September 12, 2010, 10:33:26 AM

Title: Site Unavailable message
Post by: SteveD CB500K0 on September 12, 2010, 10:33:26 AM
Anyone else getting this message? Mostly since yesterday (Saturday)



Service Unavailable

The service is temporarily unavailable. Please try again later.
Title: Re: Site Unavailable message
Post by: UK Pete on September 12, 2010, 02:49:53 PM
Yes i get it all the time it takes a good few trys to get in and it keeps crashing back to that same message, when you move from post to post
Pete
Title: Re: Site Unavailable message
Post by: dave400 on September 12, 2010, 04:15:36 PM
Me also..... Firefox not good, but my bill what's his name seems ok  ???
Title: Re: Site Unavailable message
Post by: SteveD CB500K0 on September 12, 2010, 06:33:26 PM
I use Firefox too. 

It has taken me four attempts to reply to this thread...
Title: Re: Site Unavailable message
Post by: hector2800 on September 12, 2010, 07:32:17 PM
Never had it before but just had to retry reply 5 times to get in
Title: Re: Site Unavailable message
Post by: JonnyB on September 12, 2010, 08:06:46 PM
Hi All,

I've been keeping an eye on the server that my database sits on, and I think it's over subscribed, there is a limit in mysql for the amount on concurrent connections, espcially at weekends and I think we keep hitting it. You have to remember that we share the server with many other websites.

I have the option to move the database to another but as you can imagine this is going to mean more distruptions.

Cheers

John
Title: Re: Site Unavailable message
Post by: JonnyB on September 12, 2010, 08:17:44 PM
Update;

if anyone has an account with names.co.uk - can you get into you control panel, 'cos I can't, I suspect names are experiencing a few issues for a DOS attack

John
Title: Re: Site Unavailable message
Post by: exvalvesetdabbler on September 12, 2010, 09:30:37 PM
same here
Title: Re: Site Unavailable message
Post by: JonnyB on September 13, 2010, 12:37:46 PM
From the Hosting company

Some customers on our shared hosting platform may currently be experiencing intermittent access to the Online Control Panel, Webmail and some websites with an error message of Service unavailable.

Our System Administrators are investigating this issue as a priority and we will post further updates here as and when they become available.

UPDATE: 10:45am.  Following investigation by the system administrators, this issue has now been fully resolved.

Title: Re: Site Unavailable message
Post by: matthewmosse on September 13, 2010, 09:22:29 PM
had a few glitches but seems back in order now
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