Honda-SOHC
SOHC.co.uk Forums => Recommended Sources for Parts and Services => Topic started by: JamesH on February 04, 2013, 01:54:09 PM
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Just had a bit of a nightmare with NRP carbs....
Purchased some CB360g float bowl gaskets / o-rings from them back in Dec. Good pre-sales service / quick delivery.
However, removed the bowls from the bike today to adjust the float heights a little & they literally popped out as I was removing the bowls. The o-rings were so swollen they must have grown in length by 20-30%.
Rang NRP - advised to put them under a radiator to 'return back to normal size' - I questioned again & asked them to check exactly what had been delivered to me.
Turns out they had supplied non fuel resistant o-rings (i.e. not VITON). I clearly stipulated at the point of sale what these were for & asked if they were fuel resistant. They said they 'picked' the wrong parts.
I'm not saying they're a bad seller by any means - I know they're a good, solid company to deal with and they're sending me replacements in the post today....
Just make sure you're clear when ordering from them. More of a heads-up than anything.
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Just called NRP chasing where the replacements are (promised they sent them in the post when I initially rang).
Turns out they don't have them in stock & are waiting for replacements to come in before sending out to me (after telling me twice they were in the post).
I asked why they didn't call me to let me know of the delay - their reply "yeah we probably should have done that, sorry".
Not impressed.....in fact fuc*ing annoyed.
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Yes i would rather be told the truth than , a load of bullshit