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General => Site Feedback / FAQ / How to... => Topic started by: SteveD CB500K0 on July 27, 2014, 08:52:16 PM

Title: PMs (Personal Messages)
Post by: SteveD CB500K0 on July 27, 2014, 08:52:16 PM
A couple of members have posted recently saying that PMs don't always get through.

I watch the server logs (sad, I know) and can confirm that the system works perfectly...

Some reasons why you don't get a response once you've sent a PM:

1. The recipient has changed their email address and never received the email notification (please make sure the email address in your profile is correct)
2. The recipient hasn't noticed the [1] next to the "My Messages" menu item
3. Once read, the [1] goes away (it just indicates unread messages) and it is easy to forget
4. They really don't want to talk to you...

Also, please don't "Reply to" the notification email as I get them on the admin account. The notification emails are sent from the server, not from the other party. To reply to a PM, go to "My Messages"

Don't forget that you have a "Sent Messages" folder as well as an "Inbox" so you can see what you have sent in the past.

Steve
Title: Re: PMs (Personal Messages)
Post by: AshimotoK0 on July 28, 2014, 06:32:21 AM
I am one of the 'Members' Steve (not the punk band!  ::) )
I get the PM's if I look on the site in 'My Messages but no email telling me I have a message. I used to get them but since one of them mysteriously went to you by mistake I don't seem to get them now. No worries anyway as I usually get a PM sent post, saying 'PM sent'  Thanks for all of your efforts Steve.

Best regards... Ash
Title: Re: PMs (Personal Messages)
Post by: matthewmosse on July 28, 2014, 10:42:07 AM
I suspect i my case the pm's misscarrying has another cause, an internet connetion from the stone age, often even viewing a photo can take several minutes to show on the screen, and things have recently gotten worse with no internet connection for hours or days at a time, yes it is a broadband connection, not dial up...... :o
Title: Re: PMs (Personal Messages)
Post by: AshimotoK0 on July 28, 2014, 04:11:09 PM
I am one of the 'Members' Steve (not the punk band!  ::) )
I get the PM's if I look on the site in 'My Messages but no email telling me I have a message. I used to get them but since one of them mysteriously went to you by mistake I don't seem to get them now. No worries anyway as I usually get a PM sent post, saying 'PM sent'  Thanks for all of your efforts Steve.

Best regards... Ash

Did get a notification by email of a PM
Title: Re: PMs (Personal Messages)
Post by: SteveD CB500K0 on July 28, 2014, 04:24:29 PM
I did check your profile Ash and it is all set up correctly to receive emails (as long as the email address is current of course...)

Steve
Title: Re: PMs (Personal Messages)
Post by: RGP750 on August 30, 2014, 08:20:39 PM
Thanks Steve for your time and effort,and keeping us(me) on the straight and narrow.
 :D
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