Other Stuff > Misc / Open
LANGLEY HWDC
MCTID:
This is the e mail address of the MD of Parcelforce: gary.simpson@parcelforce.com
I had a problem with a Honda part I imported from the US. Parcelforce sent me their usual notification for payment and delivery, but when I went on their Website to pay or phoned their Preston Office on a Saturday morning I got nowhere because their kit simply did not recognise the ID numbers on their notification. I was so bloody incensed at this I sent their MD Garry Simpson a very nicely worded E Mail saying that all I wanted to do was give him my money and get my parts.....and would he be kind enough to help !
He phoned me first thing the next Monday morning and promised that somebody would contact me from their local office in Preston. An hour later a very nice Lady called me - as promised - and took my payment over the phone. Job done !
This Website also provides other CEO/ MD contact information.........I can recommend it. https://ceoemail.com/index.php - if you have something constructive to suggest or think a Company could or should do better.
Personally I don't have a problem with the £8 Parcelforce charge......it's HM Customs who can't be arsed, so they subcontract it to Parcelforce - and they are not a charity......but why they have to send out a paper Notification is beyond me......E Bay and the E Bay or Internet Sellers ALL have our E Mail and Mobile contact details so using that may be quicker, cheaper and easier.
Mmmmmm maybe another E Mail to Gary Simpson may be in order. Watch this space !
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