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Always get an estimate!

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Moorey:
I think it admirable that you have told the story,  but which restorer was it, so no one else on the forum suffers the same fate.

bobv7:
Finger pointing is not my style and I said it was my fault for not getting the cost in writing and that would be my advice to anyone looking to get this sort of work done. Being new to the West Sussex area I don't have the same familiarity with the reputations of the local trades and dealers I did have, however as with any specialist dealers you need to be careful of classic car restorers as their ideas of costs and values may not be quite in the same world as the rest of us! ;)

steff750:

--- Quote ---Please tell me you didn’t pay him £1500 for the work?
--- End quote ---

  :-\  if that had been in wales he would have been burned at the stake

Nurse Julie:
The more I think about this post, the more it saddens me. Firstly because a fellow forum member has had a bad experience. Secondly, because some of us in this industry go above and beyond to be honest and open with customers right from the very start and if that means telling a customer their engine is being economic repair, so be it. I couldn't sleep at night if I didn't communicate any little issues or problems with the person paying the bill. Luckily, it is very rare that a job changes due to an unforeseen issue but that is why all customers are told we can't put a price on an engine overhaul / rebuild / restore until its fully stripped and a full assessment takes place. I thought this was the way all businesses worked these days but....I'm obviously wrong.

Rozabikes Tim:

You are obviously an honourable chap Bob and don't deserve such treatment.

Athough the curtains we sell are in no way related to the bike industry, the principles you operate to should be the same in any business. Lots of people say to us - "I don't care about the price, I want it,  just do it". We still  always insist on giving  a firm cost. I personally often feel uncomfortable  when giving people a cost as they may understandably have no Idea of potenial price and I would not want to shock them. Just shows why you should do it.  Simply would not feel morally comfortable sticking an end cost on a job without prior agreement to an accurate estimate.

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