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A very lucky escape (financially)

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Orcade-Ian:
Yes, I saw that info that Martin had posted, which seemed at odds with the reality of the situation.  As you say Gareth, lots of people out of pocket, thankfully not me this time - selfish bugger!

Althame, a good friend of mine had a similar situation with a franchised BMW dealer near Grimsby with his K100 RT when he took it in for its very first service back in 1985.  For some reason the mechanic took it out for a test ride and threw it up the road - this was a virtually brand new bike and they only offered to repair it, not replace it.  Following legal advice, he reluctantly had it repaired.  On close inspection they hadn't replaced the damaged petrol tank, as the large dent was hidden by the fairing.
With steam coming out of his ears, they then bought the bike back at a crap price and sold him a new one at full book price.  If they are not liable for damage to a customers vehicle you are potentially  risking more than you would by the manufacturer refusing a warranty claim if you have done your own servicing.

Just one of the many reasons why I service my own vehicles. 

Ian

Bryanj:
If the employee crashed it the firm are liable UNLESS the have it written in big letters on booking in, and i dont know of any insurance company that cover your bike in a traders hands

flatfour:
Quite a few years ago, a customer of mine (part of a car dealer group) had taken P/X vehicles in on the last day of July, for deliveries of new cars on 1st August (number plate letter change). This was quite common at the time, as it avoided taxing the outgoing vehicle for another month, money that would otherwise be lost. Quite a few dealerships (though not this one) would stay open after normal business hours, usually until just after midnight so that customers could drop their P/X off, have a bite of food etc. and then drive away their new car at one minute past midnight.

The General Manager of the branch and the sales team arrived at 6:00 in the morning to open up and position new cars for collection, only to find themselves locked out of the building and notices on the doors announcing the collapse of the business.

I knew the General Manager very well, and he assured me that he had no prior warning of any of this until arriving at work on the 1st! He too, lost his livelihood through it all.

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