SOHC.co.uk Forums > CB500/550

550 Seat refurb

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Murf:
Yes that’s the one, I posted the seat to them and they have posted it back. They are in Walsall you can take a seat directly to them and pick it up when it’s done if you want.  I think postage to them was about £9 or £10 so cheaper that driving there for me. I will let you know what return postage was when I get it back, which should be soon as I have just had a text to say it will be delivered shortly.

McCabe-Thiele (Ted):
Looking forward to the photographs of the seat refurbishment.

TezzerTel:
Did you get the seat back? Can you share any photos please

Murf:
Yes I did get the seat back, sorry to be so long getting around to letting you know how it is.  The refurb was generally pretty good, the seat base is really good, the foam is all new and feels good and the seat cover is good quality, correct pattern and looks very nice. Unfortunately there are a few bits that I am not totally happy with and the reason I didn’t post photos straight away. Thanks for giving me a dig to get on with it. It’s one of those sort of things you might put in a cupboard out of the way for a few months, if you know what I mean.

The problem bits are the silver trim around the bottom or maybe more precise some misshaping around the base where the trim fits. The problem areas are near the front on the right hand side and about the half way point on the left hand side. There is also some sharp feeling pointy bits under the cover in the problem area on the right hand side. I phoned to discuss the problems, the reply was that they were aware of the misshaping but that they had done very well to save the seat base and this was as good as they could get it.  As for the sharp bits under the cover said they won’t cut through the cover.   I think they might.

They did say I could send it back if I wanted but I got the impression they didn’t think they could do much to make it better.  My general feeling is that I won’t use it as it is and will have a go at making it better, I can live with the left side but will do something with the right side. I may of course totally       it up.  I will post some photos tomorrow and try to show the problem areas it will be very helpful to see what other peoples opinions of the seat are.

 I would say that in my opinion if you started with a good seat base you will get a very good result from them.
Maybe my base was too far gone and I should have made the effort to find a better one.

McCabe-Thiele (Ted):
Sorry to read that the seat refurbishment has not given you the outcome you hoped for.

I would expect a good firm to have contacted you to say the seat base is too far gone for us to restore to our standard. Then it's your decision if you tell them to go ahead anyway.

Personally I would try to avoid doing anything to the seat myself until they have had a final look. A firms reputation is only as good as it's worst seat trimmer, how they handle a customer who is not happy is the benchmark of a good firm who truly cares about quality control.

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