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A word of warning!

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Orcade-Ian:
Glad everything seems to be back working - many thanks Steve!
Anyway, I decided to bite the bullet and order a new CDI unit for this CBX250 with no spark - everything checks out ok but the readings for the CDI are nowhere near.  CMSNL web site had a 'hurry, only 2 left' message so I pushed the button.  A few days later (after taking my money from Paypal) I got an email saying 'out of stock, refund due'.  About a week later, the refund arrived but was around £11 less than I had paid.  A couple of bullshit email replies later, I'm still about  £11 out of pocket (exchange rates, Paypal commissions etc)
I don't think payment should be taken until the item is existent and ready for dispatch, so be very sure when ordering from these people that they ACTUALLY have stock before parting with card or Paypal details.  If that had been for a £1000 plus order, you could be at least £50 out of pocket!

By the way - their web-shite still shows 'last one left'. I think if it had been a larger amount, I might have contacted a Solicitor.

Ian

Nurse Julie:
That's bloody annoying. Can't speak personally about CMSNL but other companies I deal with overseas, if I've had to have a refund (very rare) the full amount that was debited from my PayPal was credited.
One supplier (who I use very regularly) refunded me in full and sent the parts when they were back in stock FOC including free post (total value £70.00). I know we've spent a lot of money with this company over the years but that's excellent customer service.

Spitfire:
Thats surprising and very dissapointing, I have bought lots of stuff from them and not had a problem, mind you this was back in the noughties. Sounds like things had gone bad there.

Cheers

Dennis

Laverda Dave:
And eBay is even worse for refunds.
I bought a toolbox advertised for a TL125s. When it arrived it didn't fit, I contacted the seller who sent me a photo of the toolbox on his bike. It was a stock website image so it was a load of BS from the seller. I contacted them again saying I wanted my money back, they told me to send it back for a full refund. I sent it first class signed for the next day and advised the seller. They replied they were now on holiday overseas for two months but would issue the refund on their return. Guess what, no refund. I had proof from the post office they signed for the parcel the day after I sent it.
I contacted eBay who frankly didn't give a toss saying I should have opened a dispute sooner even though I had proof the seller signed for the return of the item.
I lost over £50 to that dishonest scumbag.
The name of the seller is called emmaluck1, they are currently selling over 600 items on eBay, in a word, avoid them.

Apologies for jumping on your post Ian, I know how cheesed off you must feel losing money via a supposed reputable seller. Maybe an email to the CEO of CMNSL will work, that's what I've always done and sometimes with really good results, worth a try 👍.

Toko_Jo:
I looked at your original post but images are gone  :(  I don't know this model so really need a  pic or P/No. of the CDi unit.

Is it the CDi with two 'square' connectors or the one with a single 'round' shape connector 30401KE5003 ?

Japan is probably your best bet for a tested and working one. Still not going to be cheap though.

This is probably the the wrong one but there are quite a few listed in Japan.

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