Show Posts
1
CB500/550 / Re: Silvers having a laugh.
« on: March 10, 2014, 01:05:12 AM »
Firstly, we do not make any profit on the packing and postage. Up to £20 is sent via royal mail which carries
no tracking and in the event of total loss is the max they are prepaired to pay out. Above this value we use a courier which carries a fixed charge in the UK mainland and a higher fixed charge for Islands and Northern
Island which is the highest. Customers using any website shopping cart generally want to know at the time of placing their order what the final total is, in any case the millions of permutations of parts combinations would render it impossible to organise it any other way. Of course, this does not favour orders that only just breech £20, however, on many occasions as the orders are actually processed manually we will often still use royal mail when the order is clearly below 2kg (maximum allowed) and the value is only slightly higher than £20.
no tracking and in the event of total loss is the max they are prepaired to pay out. Above this value we use a courier which carries a fixed charge in the UK mainland and a higher fixed charge for Islands and Northern
Island which is the highest. Customers using any website shopping cart generally want to know at the time of placing their order what the final total is, in any case the millions of permutations of parts combinations would render it impossible to organise it any other way. Of course, this does not favour orders that only just breech £20, however, on many occasions as the orders are actually processed manually we will often still use royal mail when the order is clearly below 2kg (maximum allowed) and the value is only slightly higher than £20.