Where does the big wagging finger come from these days, Trig?
No wagging finger anymore, went independent years ago. The trouble with any dealership is you are not the boss, they are.
I had trouble getting the front brake light switch from Honda many years ago (the square type that is held by a screw under the master cylinder) I had one sitting on the counter when a customer came in with his wife. she said; I make them at work. I gave her a strange look, she replied, turn it over, it will have ALPS stamped on it. She was right.
Alps electric Europe was only three miles up the road from me. The switch made by them would be sent to Japan in boxes of 1000, they would be bagged and have a part number sticker put on them. Then would then be shipped from Japan to the central parts in Europe before being sent to the warehouse in the UK and then on to me. Bloody long way round and a longer wait.