Honda-SOHC
Other Stuff => Misc / Open => Topic started by: Bryanj on September 27, 2021, 08:31:43 PM
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14 weeks to send a new V5C then 9 days later they are sending a threatening letter saying tax it or sorn it!!
Bloody govinment beurocratic twaddle
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Just do one or the other Bryan, you don't want a £1000 fine.
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14 weeks to send a new V5C then 9 days later they are sending a threatening letter saying tax it or sorn it!!
Bloody govinment beurocratic twaddle
It's down to the DVLA computer systems they are quite old and as government legislation has changed through the decades the system is creaking under the strain from a lifetime of changes to the systems - including closing the regional LVLO offices & handing a lot of what they did to Post Offices - even new car dealers input their data directly to DVLA systems to register a new car - the original New Car Dealer V55 paper documents issued by the manufactureres are rarely used except for small low volume dealerships.
I recently changed from BT back to VM for my phone, TV & broadband - BT sent me a returns envelope and I returned all the kit within 2 days of being out of contract - I had an e-mail confirming the return of the equipment a week later - I have since had at least 6 texts & e-mails threatening to charge me for the unreturned kit.
Today I went through the BT complaints system to resolve the issue before they tried to bill me.
Every time I renew my Driving Licence I photcopy the old one to make sure they do not take my M/C licence off me. I have kept my old Derbyshire Red D/L showing my original group D entitlement I think it is. If they make an error you can end up having to re-take your test if you can't provide the original test pass details that were stored on Microfish decades ago in the DVLA archives in basements in Wales somewhere.
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I agree Ted, its just the idiocy of 14 weeks for the V5 which you have to have in your hand for the number then less than 2 before the threat, i wounder if the defence of i am asefficient as them would hold up.
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I agree Ted, its just the idiocy of 14 weeks for the V5 which you have to have in your hand for the number then less than 2 before the threat, i wounder if the defence of i am asefficient as them would hold up.
Just as an aside there was a documentary on the DVLA site a couple of decades ago - the post room was supposedly so large it had more than one postcode it was vast - I guess now with online progress the old post room is full of servers. It would be interesting to know how many folk work there today.
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how many folk work at DVLA?
my guess....about half of them
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how many folk work at DVLA?
my guess....about half of them
Almost 5500 or thereabouts when I googled it so if you apply Prices Law there will be about 74 productive workers who do the majority of the work.
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They can be awful, that my historic experience. However the other day I was pleasantly surprised, when I returned my sidecar to the road I just paid the tax by direct debit intending to sort out the historical taxvthing next time I was in town, 3 months later I still hadn't been arsed but 3 letters arrived within days to inform me they'd noticed I'd paid tax on a historic vehicle, they refund the overpaid duty, and they sent out a new logbook with class changed to historic tax class and finally a cheque for £18.18p.
Dvla offices sound like a bad place to work during covid, some bod in central government decided thsg as long as they sat back to back, that social distancing need not apply, so they were hauled into work in the office and had a massive covid infection rate, like 500 off at 1 time covid positive. I reacon its basically a massive hell hole of beurocracy. Incredibly frustrating to deal with, probably as bad to work in.
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A couple of months ago I sent off 4 of my older Hondas' V5c's to ensure they were still on the system and, hopefully, get them classed as Historic. There's still one outstanding, two I had to fill a form in to claim those they had apparently lost.
For one, I got a letter telling me it was lost, before I had reported it lost. There was a direct tel number on the letter. I rang it, and was asked where I got that number from !!!
Then, Friday, last week, I bought another bike from Earnshaws in Huddersfield. The V5c with my details in turned up on Monday morning, that's half a working day ! That's excellent service.
Looks to me they are geared best for computers doing the work. Stuff that arrives in the post (apparently 8000 items PER DAY ) go " into the system ".
I don't think I'd enjoy working there.
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I am 4 weeks into the wait for my 3 year license renewal, could not do it on line as they wanted a new photo and my old license as proof of who I am, 60 years with a driving license and I cannot prove who I am, as my passport has timed out and I no longer exist on computers.
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I am 4 weeks into the wait for my 3 year license renewal, could not do it on line as they wanted a new photo and my old license as proof of who I am, 60 years with a driving license and I cannot prove who I am, as my passport has timed out and I no longer exist on computers.
I've used an expired passport when I helped my Mum get her first photo licence when she was 70. As my Mum could not produce even a copy of her Austrian birth certificate due to allied bombing an e-mail to DVLA helpline and as long as her appearance was similar to the current photo they would accept proof of i/d. I just had to include a print out of the e-mail reply from DVLA with a paper application.
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They get better, or worse,
Just got a red reminder for the bike and a reminder for a car dated 2 days AFTER the electronic reciepts for sorning them i have on my puter. Left and Right hands not even on same planet!
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Different computer systems.
Worse than being on different planets.
Sent from my iPhone using Tapatalk
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DVLA in Swansea is now run run by Capita, who also collect my council tax on behalf of.
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to be fair to DVLA ...they CAN get it right if they try.
I went online last Thursday to upfdate the address on a V5 and my driving licence. The photocard was due for renewal in January anyway...so I took the option to renew that with my passport photo held on file. Posty delivered the licence and updated V5 Saturday.
Both were correct. So, can;t really complain there
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Still wiating for my V5 for the 400, sent in May, reminded them twice, starting to loose the will to live now! :(
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Now into my 3rd month for my over 70's 3yr. renewal, couldn't do it online as they had no photo and could not prove my identity, only had a full license for 59 years, bloody computer driven dribble aided and abetted by covid excuses as to why they did not work for 12 months, not as if they face the public!
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Back in the 80's (so probably long enough ago to not have repercussions now) and the DVLA were publicly having no end of issues with their new fangled space age computer technology. When my licence was 'sent away to Swansea' by the court for my latest endorsements to be added, I noticed that they came back added in biro, not computer printing.
When I then physically lost my licence, later (but too late) found in the lining of my leather, having worked its way through a small pocket hole, I had to pay a fee for a duplicate to be issued. The duplicate came back from the DVLA clean as a whistle. Needless to say I did not complain and send it back, just started again from zero with the old points collection, which I was rather good at in those days.
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I take it you don't have a passport. It will be much quicker next time. I didn't have a photo licence before it was the old all green one.
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Back in the 80's (so probably long enough ago to not have repercussions now) and the DVLA were publicly having no end of issues with their new fangled space age computer technology. When my licence was 'sent away to Swansea' by the court for my latest endorsements to be added, I noticed that they came back added in biro, not computer printing.
When I then physically lost my licence, later (but too late) found in the lining of my leather, having worked its way through a small pocket hole, I had to pay a fee for a duplicate to be issued. The duplicate came back from the DVLA clean as a whistle. Needless to say I did not complain and send it back, just started again from zero with the old points collection, which I was rather good at in those days.
They don't add them to your licence anymore but just update the DVLA record.
When I worked in the Administration of Justice Police Department Penalty points issued by a Magistrates Court were a two stage process - on conviction the Courts sent a notice of the conviction to DVLA to add to your driver number record - if you surrendered your licence to the courts they would then add the conviction in hand writting - post it out to DVLA to confirm the notice of conviction. Some were then returned to a driver with convictions typed on the updated licence. Now it's all computer based as they have stopped issuing the paper part of a photo licence.